1. Who We Are

Goldspire Capital is a secure storage facility based in London offering safe deposit boxes, precious metal storage, and private vault services.

 

2. Information We Collect

We may collect the following types of personal data:

• Identity Data – Name, date of birth, ID documents (passport, driver's license)

• Contact Data – Email, phone number, address

• Access & Usage Data – Access logs, visit history, appointment bookings

• Payment Information – Card or bank details (processed via secure third parties)

• Device & Usage Data – IP address, browser type, device type, website behavior (via cookies)

 

3. How We Use Your Information

We use your data to:

• Process your account and service bookings

• Verify your identity and comply with regulations

• Communicate with you regarding services and updates

• Enhance the security of our facility and platform

• Improve our website and service experience

 

4. Lawful Basis for Processing

We process your personal data based on:

• Your consent

• Our contractual obligation to you

• Legal obligations (e.g. anti-money laundering regulations)

• Our legitimate interests in providing a secure and reliable service

 

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Law enforcement (if legally required)

• Insurance providers (if you request coverage)

• IT and security service providers under strict confidentiality

• Financial institutions for billing purposes

All third-party service providers are GDPR-compliant.

 

6. Data Retention

We retain your personal data:

• For as long as your account is active

• As required by law (e.g., for financial or legal purposes)

• For up to 6 years after termination, unless deletion is requested earlier and legally permitted

 

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data ("Right to be Forgotten")

• Restrict or object to data processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, contact us

 

8. Cookies

Our website uses cookies for:

• Site performance and analytics

• User experience customization

• Remembering your preferences

You can manage cookie preferences via your browser settings.

 

9. Data Security

We use:

• Encrypted connections (SSL)

• Firewall and intrusion detection systems

• Access control and multi-factor authentication

• Physical security for data stored on-site

 

10. International Transfers

Your data is stored and processed in the UK. We do not transfer your data outside the European Economic Area (EEA) unless using services that guarantee equivalent protection.

 

11. Policy Updates

We may update this policy from time to time. The latest version will always be posted on our website with a revised effective date.